Is this a loan or credit account?
No. This is a lease-to-own agreement, not a loan or revolving credit account.
Customer Support, FAQs, Lease-To-Own
Customer Support, FAQs, Merchandise
Is there a warranty on my merchandise?
Check with the store you purchased your merchandise for any warranty available.
Customer Support, FAQs, Other
Is there a grace period for late payments?
Please contact our call center if payment arrangements are needed.
Customer Support, FAQs, Other
I need to cancel my recent agreement
If you need to cancel a recent order, please contact the vendor directly and follow their instructions to complete the
Account Management/Login, Customer Support, FAQs
I am unable to login to my account
Try to reset your password using the lost my password link. If you need further assistance reach out to our customer service team.
Application, Customer Support, FAQs
How long until my approval expires?
Your approval is generally good for 45 days, but please refer to your specific approval terms.
Customer Support, FAQs, Other
How do I view my account online, when I login it says my online access is not enabled
You must have an account to log in. Please note that it may take up to 48 hours for your
Customer Support, FAQs, Payments
How do I track my lease payments?
Click here to Login to your account at Own.lease to see how many payments you have made and how many payments
Customer Support, FAQs, Merchandise
How do I return my merchandise?
You can request a return at any time—we’re here to help. If your item is still within the store or
Account Management/Login, Customer Support, FAQs
How do I reset my login password?
Use this link to reset your password – Forgot Password Be sure to check your spam folder. We wanted to remind