EN 
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No. This is a lease-to-own agreement, not a loan or revolving credit account.
Stores
For Your Search
Check with the store you purchased your merchandise for any warranty available.
Please contact our call center if payment arrangements are needed.
If you need to cancel a recent order, please contact the vendor directly and follow their instructions to complete the cancellation.
Try to reset your password using the lost my password link. If you need further assistance reach out to our customer service team.
Your approval is generally good for 45 days, but please refer to your specific approval terms.
You must have an account to log in. Please note that it may take up to 48 hours for your account details to sync. You will also receive an email with your login information. If you don’t see the email, please check your spam folder.
Click here to Login to your account at Own.lease to see how many payments you have made and how many payments are remaining.
You can request a return at any time—we’re here to help.
If your item is still within the store or vendor’s return policy, we’ll help guide you through their process. Once that period has passed, we offer a return option directly through us to make the process as simple as possible.
At any point, you can contact our team, and we’ll assist you and coordinate the return from start to finish.
Use this link to reset your password – Forgot Password
Be sure to check your spam folder.
We wanted to remind you that if you used a different email when applying, please try that email for your login reset. Your login email might differ if another one was provided during your application.
If you’re unsure or need assistance, please contact our support team to confirm the correct email for your web access. We can update it if necessary.
Once you’re able to access your account, you’ll be able to print the necessary documents.
FAQs
For Your Search
Is this a loan or credit account?
No. This is a lease-to-own agreement, not a loan or revolving credit account.
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Is there a warranty on my merchandise?
Check with the store you purchased your merchandise for any warranty available.
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Is there a grace period for late payments?
Please contact our call center if payment arrangements are needed.
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I need to cancel my recent agreement
If you need to cancel a recent order, please contact the vendor directly and follow their instructions to complete the
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I am unable to login to my account
Try to reset your password using the lost my password link. If you need further assistance reach out to our
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How long until my approval expires?
Your approval is generally good for 45 days, but please refer to your specific approval terms.
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How do I view my account online, when I login it says my online access is not enabled
You must have an account to log in. Please note that it may take up to 48 hours for your
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How do I track my lease payments?
Click here to Login to your account at Own.lease to see how many payments you have made and how many
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How do I return my merchandise?
You can request a return at any time—we’re here to help. If your item is still within the store or
View Article
How do I reset my login password?
Use this link to reset your password – Forgot Password Be sure to check your spam folder. We wanted to
