Make sure you are using the same email used when applying. If issues continue, reset your password or contact support.

Make certain you are using the same email you set up your lease agreement with.  You should have received your welcome letter and password to that email address.  If you need further assistance please reach out to our customer service team.

— Compliance Note —

Updated for lease-to-own compliance and portal-first servicing.

Try to reset your password using the lost my password link.  If you need further assistance reach out to our customer service team.

Use this link to reset your password – Forgot Password

Be sure to check your spam folder.

We wanted to remind you that if you used a different email when applying, please try that email for your login reset. Your login email might differ if another one was provided during your application.

If you’re unsure or need assistance, please contact our support team to confirm the correct email for your web access. We can update it if necessary.

Once you’re able to access your account, you’ll be able to print the necessary documents.

You will be sent a welcome letter that contains a link to reset your password. If you do not receive this letter, please check your spam or junk folder.

To Log in to your account use the following link. Login Customer – Own.Lease

Make sure to use the email address you entered during your application/lease process.

You can update certain account details by logging into your account. For additional changes, contact customer service.

You can access your lease document  by logging into your account by clicking this Login link on the Own.lease home page.  Use the login information provided in your welcome letter (check spam if you don’t see it).   In the portal, you’ll find an option labeled “Documents,” where you can view and print your lease agreement.

New account portal access is usually active within 48 hours. All documents are sent to the email given at the time of lease signing.