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If a required payment is not completed, your order will not be processed and may be canceled.
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If an initial payment is required, you will receive a secure payment link by email after completing your lease agreement.
Orders are processed after your lease agreement is completed and any required initial payment has been successfully received.
Some purchases require an initial payment to begin processing your lease and order. If required, a secure payment link will be sent after you complete your lease agreement.
After approval, you will review and complete your lease agreement. If an initial payment is required, a secure payment link will be sent after your agreement is completed. Once all required steps are finished, your order will be processed.
Make sure you are using the same email used when applying. If issues continue, reset your password or contact support.
Yes. Own.lease uses secure systems to protect your personal and payment information.
Shipping times vary by vendor. Small parcel items typically arrive within 5–10 business days, and large items within 10–14 business days.
Payment changes may be available. Contact customer service to review your options. Options available in log in portal.
Log into your account to view your payoff options or contact customer service.
FAQs
For Your Search
What happens if I don’t complete the required payment?
If a required payment is not completed, your order will not be processed and may be canceled.
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How will I know if a payment is required?
If an initial payment is required, you will receive a secure payment link by email after completing your lease agreement.
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When is my order processed?
Orders are processed after your lease agreement is completed and any required initial payment has been successfully received.
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Will I need to make an initial payment?
Some purchases require an initial payment to begin processing your lease and order. If required, a secure payment link will
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What happens after I’m approved?
After approval, you will review and complete your lease agreement. If an initial payment is required, a secure payment link
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Why can’t I see my account?
Make sure you are using the same email used when applying. If issues continue, reset your password or contact support.
View Article
Is Own.lease secure?
Yes. Own.lease uses secure systems to protect your personal and payment information.
View Article
When will I receive my order?
Shipping times vary by vendor. Small parcel items typically arrive within 5–10 business days, and large items within 10–14 business
View Article
Can I change my payment date or frequency?
Payment changes may be available. Contact customer service to review your options. Options available in log in portal.
View Article
How do I find my payoff amount?
Log into your account to view your payoff options or contact customer service.
