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You can reach our Customer Service Team by calling 1-855-447-4921 or contact customer service team.
Stores
For Your Search
Please reach out to the store where you made the purchase.
Click this Identify theft link and you will be guided you through the steps to take.
We understand that unexpected situations come up and may prevent you from continuing to lease-to-own your merchandise. Please feel free to call customer service team to discuss your options. You can always terminate a Lease-to-own agreement by returning the property.
If a payment is missed, your account may become past due. Contact customer service as soon as possible to discuss available options.
For issues such as damage, incorrect items, or delivery concerns, please contact the store or vendor where your purchase was made. Own.lease manages the lease agreement, not product fulfillment.
If a payment is missed, your account may become past due. Contact customer service as soon as possible to discuss available options.
Lease-to-own allows you to take your item home today and make payments over time. You can own the item by completing all payments or by using an early purchase option.
Approval is not based on a traditional credit score. Other factors may be used to determine eligibility.
How to view the Lease Agreement
Step 1 – Locate customer’s account in Loan Pro
Step 2 – Select Servicing
Step 3 – Select Documents
Step 4 – Click on the document below “Title”
Step 5 – Click Download
Step 6 – Open downloaded attachment to view lease
FAQs
For Your Search
What is the phone number to speak to someone?
You can reach our Customer Service Team by calling 1-855-447-4921 or contact customer service team.
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What if there is an issue with my merchandise? Damage/Wrong Item/Shipping
Please reach out to the store where you made the purchase.
View Article
What if I suspect I have become a victim of fraud or identity theft?
Click this Identify theft link and you will be guided you through the steps to take.
View Article
What if I can no longer afford my payments?
We understand that unexpected situations come up and may prevent you from continuing to lease-to-own your merchandise. Please feel free
View Article
What if I am unable to make a payment?
If a payment is missed, your account may become past due. Contact customer service as soon as possible to discuss
View Article
What happens if there is an issue with my merchandise?
For issues such as damage, incorrect items, or delivery concerns, please contact the store or vendor where your purchase was
View Article
What happens if I miss a lease payment?
If a payment is missed, your account may become past due. Contact customer service as soon as possible to discuss
View Article
What does Lease-To-Own mean?
Lease-to-own allows you to take your item home today and make payments over time. You can own the item by
View Article
What does “No Credit Needed” mean?
Approval is not based on a traditional credit score. Other factors may be used to determine eligibility.
View Article
View Lease Agreement
How to view the Lease Agreement Step 1 – Locate customer’s account in Loan Pro Step 2 – Select Servicing
