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Step 1. Create escalation using the relevant template. (Templates are in Snippets and KB Article titled Escalation Templates)
Step 2. Assign Team – This should be CX Managers
Step 3. Assign Queue – This should be Managers Escalation Queue
Step 4. SAVE CHANGES BY SELECTING SUBMIT
Notations on the account should be detailed and relevant
Your approval is generally good for 45 days, but please refer to your specific approval terms.
Approvals may be valid for up to 90 days. Please refer to your specific approval terms.
Get ready for a sales revolution! Own.lease offers two powerhouse strategies to propel your business:
1. Flexible Lease-to-Own:
Break barriers for customers with credit challenges or those seeking alternatives to traditional lease-to-own program. Own.Lease opens doors to a diverse customer base, expanding your market reach.
2. Marketing Mastery:
We go beyond securing sales – we bring back prior lease-to-own customers and attract new ones. A triple threat – igniting fresh sales, boosting foot traffic, and leaving a trail of satisfied customers.
Own.lease isn’t just a boost; it’s a seismic shift for your business. Brace for a surge in sales, an influx of eager customers, and soaring satisfaction levels. Are you ready for the Own.Lease advantage? Success awaits!
You must have an account to log in. Please note that it may take up to 48 hours for your account details to sync. You will also receive an email with your login information. If you don’t see the email, please check your spam folder.
Click here to Login to your account at Own.lease to see how many payments you have made and how many payments are remaining.
Contact the vendor you purchased the merchandise from, and they will assist in the return. If you need further assistance, please contact our – customer service team.
Use this link to reset your password – Forgot Password
Be sure to check your spam folder.
We wanted to remind you that if you used a different email when applying, please try that email for your login reset. Your login email might differ if another one was provided during your application.
If you’re unsure or need assistance, please contact our support team to confirm the correct email for your web access. We can update it if necessary.
Once you’re able to access your account, you’ll be able to print the necessary documents.
All accounts are initially set up on auto pay. For additional payment options such as adding or updating your card on file, as well as making single payments. visit/click Payment Portal.
Your log-in information is sent in a welcome letter, which may go to your spam folder if not recognized. For further assistance, reach out to the customer service team.
FAQs
For Your Search
How to contact Electro Finance
Website: http://electrofinance.com Email: support@electrofinance.com Phone: (800) 339-8512
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How to complete an escalation in Kustomer
Step 1. Create escalation using the relevant template. (Templates are in Snippets and KB Article titled Escalation Templates) Step 2.
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How long until my approval expires?
Your approval is generally good for 45 days, but please refer to your specific approval terms.
View Article
How long are customer approvals good for?
Approvals may be valid for up to 90 days. Please refer to your specific approval terms.
View Article
How does Own.lease help me increase sales?
Get ready for a sales revolution! Own.lease offers two powerhouse strategies to propel your business: 1. Flexible Lease-to-Own: Break barriers
View Article
How do I view my account online, when I login it says my online access is not enabled
You must have an account to log in. Please note that it may take up to 48 hours for your
View Article
How do I track my lease payments?
Click here to Login to your account at Own.lease to see how many payments you have made and how many
View Article
How do I return my merchandise?
Contact the vendor you purchased the merchandise from, and they will assist in the return. If you need further assistance,
View Article
How do I reset my login password?
Use this link to reset your password – Forgot Password Be sure to check your spam folder. We wanted to
View Article
How do I make payments?
All accounts are initially set up on auto pay. For additional payment options such as adding or updating your card
