EN 
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Reach out to our customer service team.
Stores
For Your Search
You can reach our Customer Service Team by calling 1-855-447-4921 or contact customer service team.
Please reach out to the store where you made the purchase.
Click this Identify theft link and you will be guided you through the steps to take.
We understand that unexpected situations come up and may prevent you from continuing to lease-to-own your merchandise. Please feel free to call customer service team to discuss your options. You can always terminate a Lease-to-own agreement by returning the property.
Contact Own.lease right away, our customer service team will do their best to find a payment option that works for you. Or you can terminate the agreement at any time by returning the leased item. We also have direct text available. 866-875-3366
Reach out to the vendor where your merchandise was purchased for assistance.
Lease payments are set on autopay, please call in and speak with an agent if payment arrangements are needed.
Rent-to-own, or lease-to-own, enables immediate access to products with an initial rental payment. Ownership is acquired by completing all payments or utilizing an early purchase option. You can return the product anytime without penalties, concluding the lease-to-own transaction.
“No Credit Needed” means that you may be approved for financing or leasing without a credit score or credit history.
FAQs
For Your Search
What should I do if i suspect an overcharge on my payment?
Reach out to our customer service team.
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What is the phone number to speak to someone?
You can reach our Customer Service Team by calling 1-855-447-4921 or contact customer service team.
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What if there is an issue with my merchandise? Damage/Wrong Item/Shipping
Please reach out to the store where you made the purchase.
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What if I suspect I have become a victim of fraud or identity theft?
Click this Identify theft link and you will be guided you through the steps to take.
View Article
What if I can no longer afford my payments?
We understand that unexpected situations come up and may prevent you from continuing to lease-to-own your merchandise. Please feel free
View Article
What if I am unable to make a payment?
Contact Own.lease right away, our customer service team will do their best to find a payment option that works for
View Article
What happens if my merchandise gets damaged?
Reach out to the vendor where your merchandise was purchased for assistance.
View Article
What happens if I miss a lease payment?
Lease payments are set on autopay, please call in and speak with an agent if payment arrangements are needed.
View Article
What does Lease-To-Own mean?
Rent-to-own, or lease-to-own, enables immediate access to products with an initial rental payment. Ownership is acquired by completing all payments
View Article
What does “No Credit Needed” mean?
“No Credit Needed” means that you may be approved for financing or leasing without a credit score or credit history.
