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In addition to your scheduled lease payments, you can make extra payments toward ownership.  Follow these simple steps to make an additional payment or contact our customer service team.

  1.   Log in to your account at Own.Lease.com
  2.   Click on the “Schedule Payment” button on the main dashboard. If this option is not available, click on the “Lease Details” tab and follow the directions to add your card information.
  3.   Continue to “Select a Payment Method.” You can choose between the stored bank account information or add a new payment method.
  4.   Enter the payment amount and click “Select.”
  5.   Proceed to enter your payment date. Please consider the following when scheduling additional payments:
  •   When using your bank account:

–    Payments made early in the day will generally be processed the next business day. Payments made later in the day may require an extra business day to process.

–    Future payments can be scheduled for up to a week from today’s date except on weekends and holidays.

  •   When using your debit or credit card:

–    Future payments can be scheduled the same day when using a debit or credit card.

  1.   Verify the information is correct and click “Submit Payment.”

You are entitled to a free credit report every 12 months from each of the three major consumer reporting companies (EquifaxExperian, and TransUnion). You can request a copy from AnnualCreditReport.com.

You can request and review your free report through one of the following ways:

Mail the completed form to:
Annual Credit Report Request Service
P.O. Box 105281
Atlanta, GA 30348-5281

You can pay your lease agreement in full at any time by calling our customer service team.

Follow the instructions to add or change the credit card on your account.

We are currently with vendors listed on our website Own.lease , once you are at checkout please select Own.Lease as they payment option  and there you can apply.

Own.Lease is committed to providing the best possible service to every one of our customers. If you are dissatisfied with any aspect of your experience, Own.Lease is here to listen and ensure exceptional customer service moving forward. We welcome feedback. Complaints help bring opportunities for improvement to our attention. Own.Lease ensures that complaints are dealt with effectively and are taken seriously.

Own.Lease responsibility will be to:

  • Acknowledge every complaint in a timely manner.
  • Learn from the complaint and use it to improve our service.

The complainant’s responsibility is to:

  • Explain the matter as clearly and as fully as possible, including any action taken to date.
  • Allow Own.Lease a reasonable time to deal with the matter.
  • Tell us what you would like the outcome of the complaint to be if you can. Please understand some matters may be beyond Own.Lease’s control.

 

You can contact us by telephone, email, or in writing.

Own.Lease
1207 Delaware Ave Ste 190, Wilmington, DE, 19806

General Customer Service:855-447-4921
Email: Support@own.lease

There are four ways to contact us: Phone, Text, Chat, or email. Contact our customer service team.

FAQs

For Your Search

How do I make an additional payment?

In addition to your scheduled lease payments, you can make extra payments toward ownership. Follow these simple steps to make

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How do I get a copy of my credit reports?

You are entitled to a free credit report every 12 months from each of the three major consumer reporting companies

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How do I complete an early buy out?

You can pay your lease agreement in full at any time by calling our customer service team.

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How do I change or add credit card to my account?

Follow the instructions to add or change the credit card on your account.

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How do I apply for a lease with your company?

We are currently with vendors listed on our website Own.lease , once you are at checkout please select Own.Lease as

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How can I give feedback or file a complaint with Own.lease?

Own.Lease is committed to providing the best possible service to every one of our customers. If you are dissatisfied with

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How can I contact Own.lease?

There are four ways to contact us: Phone, Text, Chat, or email. Contact our customer service team.

View Article

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