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Click this Identify theft link and you will be guided you through the steps to take.
Stores
For Your Search
We understand that unexpected situations come up and may prevent you from continuing to lease-to-own your merchandise. Please feel free to call customer service team to discuss your options. You can always terminate a Lease-to-own agreement by returning the property.
Contact Own.lease right away, our customer service team will do their best to find a payment option that works for you. Or you can terminate the agreement at any time by returning the leased item. We also have direct text available. 866-875-3366
Reach out to the vendor where your merchandise was purchased for assistance.
Lease payments are set on autopay, please call in and speak with an agent if payment arrangements are needed.
Rent-to-own, or lease-to-own, enables immediate access to products with an initial rental payment. Ownership is acquired by completing all payments or utilizing an early purchase option. You can return the product anytime without penalties, concluding the lease-to-own transaction.
“No Credit Needed” means that you may be approved for financing or leasing without a credit score or credit history.
If you’re experiencing issues accessing your approved lease amount, please contact Tire Agent directly at 833-847-3463. You can also reach out to us at 855-447-4921. Additionally, please share any screenshots of the issue to assist us in resolving it promptly.
Please check your spam or junk email folder for your welcome letter. This letter contains user-friendly information to help you log in. Make sure you are using the same email address that you used to set up your account, as shown in the welcome letter.
If you need to reset your password, please note that the reset email might also go to your spam or junk folder. If you continue to have trouble, our support agents are available to assist with a user reset.
Please reach out to the vendor (company you are using, example: TireAgent) for assistance. They will be able to assist you.
FAQs
For Your Search
What if I suspect I have become a victim of fraud or identity theft?
Click this Identify theft link and you will be guided you through the steps to take.
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What if I can no longer afford my payments?
We understand that unexpected situations come up and may prevent you from continuing to lease-to-own your merchandise. Please feel free
View Article
What if I am unable to make a payment?
Contact Own.lease right away, our customer service team will do their best to find a payment option that works for
View Article
What happens if my merchandise gets damaged?
Reach out to the vendor where your merchandise was purchased for assistance.
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What happens if I miss a lease payment?
Lease payments are set on autopay, please call in and speak with an agent if payment arrangements are needed.
View Article
What does Lease-To-Own mean?
Rent-to-own, or lease-to-own, enables immediate access to products with an initial rental payment. Ownership is acquired by completing all payments
View Article
What does “No Credit Needed” mean?
“No Credit Needed” means that you may be approved for financing or leasing without a credit score or credit history.
View Article
Was approved and unable to use approval
If you’re experiencing issues accessing your approved lease amount, please contact Tire Agent directly at 833-847-3463. You can also reach
View Article
Unable to log in and make a payment
Please check your spam or junk email folder for your welcome letter. This letter contains user-friendly information to help you
View Article
Unable to complete online order
Please reach out to the vendor (company you are using, example: TireAgent) for assistance. They will be able to assist
