General
What is the phone number to speak to someone?
You can reach our Customer Service Team by calling 1-855-447-4921 or contact customer service team. — Compliance Note — Updated
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What if I suspect I have become a victim of fraud or identity theft?
Click this Identify theft link and you will be guided you through the steps to take. — Compliance Note —
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How do I get a copy of my credit reports?
You are entitled to a free credit report every 12 months from each of the three major consumer reporting companies
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How can I give feedback or file a complaint with Own.Lease?
Own.Lease is committed to providing the best possible service to every one of our customers. If you are dissatisfied with
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How can I contact Own.Lease?
There are four ways to contact us: Phone, Text, Chat, or email. Contact our customer service team. — Compliance Note
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Does Own.lease report my paid in full account to credit bureaus?
At this time, we do not provide credit reporting services. — Compliance Note — Updated for lease-to-own compliance and portal-first
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Do you have customer service assistance in Spanish?
Yes, our customer service team can assist in Spanish. 1-855-447-4921. Sí, nuestro equipo de atención al cliente puede ayudarle. 1-855-447-4921.