{"id":2629,"date":"2024-04-03T07:20:19","date_gmt":"2024-04-03T12:20:19","guid":{"rendered":"https:\/\/own.lease\/?page_id=2629"},"modified":"2026-03-27T09:17:19","modified_gmt":"2026-03-27T14:17:19","slug":"help-feedback-and-complaints","status":"publish","type":"page","link":"https:\/\/own.lease\/es\/help-feedback-and-complaints\/","title":{"rendered":"Help Feedback and Complaints"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2629\" class=\"elementor elementor-2629\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a62e410 e-con-full e-flex e-con e-parent\" data-id=\"a62e410\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1442223 e-con-full e-flex e-con e-child\" data-id=\"1442223\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4108d6f elementor-widget elementor-widget-heading\" data-id=\"4108d6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Help Feedback and Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-453b02a e-con-full e-flex e-con e-child\" data-id=\"453b02a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-be07c84 e-con-full e-flex e-con e-child\" data-id=\"be07c84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4585651 e-con-full e-flex e-con e-child\" data-id=\"4585651\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ea8404 elementor-widget elementor-widget-heading\" data-id=\"9ea8404\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mejora continua<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ecb4046 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ecb4046\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Agradecemos comentarios constructivos y sugerencias sobre lo que hacemos para que podamos mejorar nuestro servicio y limitar errores futuros.<\/p><p><a href=\"https:\/\/ownlease-support.kustomer.help\/contact\/feedback-and-complaints-Bk0ZasOAa\">Cu\u00e9ntanos c\u00f3mo vamos.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc6aaae e-con-full e-flex e-con e-child\" data-id=\"bc6aaae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e8a712 elementor-widget elementor-widget-heading\" data-id=\"0e8a712\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfC\u00f3mo puede comunicarse con Own.lease si tiene una queja?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-478a3be elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"478a3be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Own.lease se compromete a brindar el mejor servicio posible a cada uno de nuestros clientes. Si no est\u00e1 satisfecho con alg\u00fan aspecto de su experiencia, Own.lease est\u00e1 aqu\u00ed para escucharlo y garantizar un servicio al cliente excepcional en el futuro. Agradecemos sus comentarios. Las quejas ayudan a llamar nuestra atenci\u00f3n sobre oportunidades de mejora. Own.lease Finance garantiza que las quejas se traten de forma eficaz y se tomen en serio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b52b77f e-con-full e-flex e-con e-child\" data-id=\"b52b77f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26f5613 elementor-widget elementor-widget-heading\" data-id=\"26f5613\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La responsabilidad de Own.lease ser\u00e1:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f8dd9b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4f8dd9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Reconocer cada queja de manera oportuna.<\/li><li>Aprenda de la queja y util\u00edcela para mejorar nuestro servicio.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62151a5 e-con-full e-flex e-con e-child\" data-id=\"62151a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fac4bca elementor-widget elementor-widget-heading\" data-id=\"fac4bca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La responsabilidad del denunciante es:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bde5fa elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4bde5fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Explique el asunto de la forma m\u00e1s clara y completa posible, incluida cualquier medida adoptada hasta la fecha.<\/li><li>Conceda a Own.lease un tiempo razonable para solucionar el asunto.<\/li><li>D\u00edganos cu\u00e1l le gustar\u00eda que fuera el resultado de la queja, si puede. Por favor, comprenda que algunos asuntos pueden estar fuera del control de Own.lease.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7d1542 e-con-full e-flex e-con e-child\" data-id=\"a7d1542\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a40a46 elementor-widget elementor-widget-heading\" data-id=\"6a40a46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La responsabilidad del denunciante es:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04a0ab9 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"04a0ab9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Own.lease<br>1207 Delaware Ave STE 190<br>Wilmington, DE, 19806<\/p>\n<p>Atenci\u00f3n al cliente general:&nbsp;<a href=\"tel:8557211188\">(855) 447-4921<\/a><br>Correo electr\u00f3nico: <a href=\"mailto:support@own.lease\">Support@own.lease<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Help Feedback and Complaints Continuous Improvement We welcome constructive feedback and suggestions about what we do so we can improve [&hellip;]<\/p>\n","protected":false},"author":143632,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2629","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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